Returns Eligibility:

• Items must be returned within 14 days of delivery

• Items must be unused, in original packaging, and in resalable condition

• Sale items, lingerie, or personal hygiene products are non-returnable

         How to Return:

• Email us at contact@aizaarabia.com with your order number and reason for return

• Once approved, we will provide return instructions

• Return shipping costs are the responsibility of the customer unless the item was faulty or incorrect

         Refunds:

• Once your return is received and inspected, we will notify you via email

• Refunds will be issued to the original payment method within 7–10 business days

• Shipping fees are non-refundable

         Damaged or Wrong Items:

• If you received a damaged or incorrect product, please contact us within 48 hours of delivery for a replacement or refund